“Would you mind taking your shoes off?” the host sometimes says loudly.

You can ask questions and get free advice there.We can’t offer any of that on Amazon or eBay.. Because our site is written properly and because we are Sebo experts, we find this minimises returns.

As long as you know your model number, read the listings carefully and compare the photos to what you need, returns should be unnecessary.Our return rate is close to zero.Amazon’s return rate is reputed to be as much as 22%.. Returns are inconvenient for customers and cost sellers a lot of money.

That expense is written into prices on other sites.Our very low return rate allows us to keep our prices keen.. On our own site, we have a greater range of Sebo spare parts than you will find anywhere else.

If you don’t see what you need, you can ping us an email and we’ll send you back a bespoke checkout link for it or add it to the site.

(always remember to check your spam as emails with links often end up there).Is that kind of more by luck than judgement, or is it by design that they want the machines to be repairable for 20-30 years, which most manufacturers don’t?

Can you comment on the company ethos surrounding parts availability, repairs and sustainability?.Justin: Well, it is by design that machines last a long time.

And I know with Sebo Germany that they always look at what the machine’s got to do.What life it’s expected to have, how long it’s expected to last,.